Beware of Scammers! NEVER pay any money to anyone promising a Job or Interview.
Quikr never asks candidates for any money and does not guarantee jobs. In case of suspicion, call us at 080-66095795 or write at jobsupport@quikr.com
Customer Support - Execuitve
Salary : ₹15,000 - ₹22,000
- Full Time Jobs
- BPO/ Telecaller
- FA Gifts Pvt. Ltd.
Customer Support - Execuitve
- Gurgaon
- 75 views
- Posted by: Individual
- 26 Days Ago
Beware of Scammers! NEVER pay any money to anyone promising a Job or Interview.
Quikr never asks candidates for any money and does not guarantee jobs. In case of suspicion, call us at 080-66095795 or write at jobsupport@quikr.com
Job Details
Sector 14
Incoming, Outgoing, Domestic, Voice, Non-Voice, Support
- 375444912
- BPO/ Telecaller
- FA Gifts Pvt. Ltd.
- 4
- 0
Description
Shift Timing: 2:30 PM 11:30 PMNote: Male candidates preferred
Key Responsibilities:
Respond to customer inquiries via phone and chat in a professional and timely manner.
Provide accurate information about products and services, and resolve customer issues effectively.
Maintain a positive and empathetic attitude while handling customer complaints and queries.
Document customer interactions and feedback accurately in the system.
Collaborate with team members and cross-functional teams to ensure customer satisfaction.
Meet or exceed individual and team performance targets, including call handling time and customer satisfaction scores.
Stay updated on product knowledge, processes, and company policies.
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