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Customer Support Executive
Salary : ₹10,000 - ₹15,000
- Full Time Jobs
- BPO/ Telecaller
- Valendrix Fintech Pvt Ltd
Customer Support Executive
- Noida
- 11 views
- Posted by: Individual
- 2 Days Ago
Beware of Scammers! NEVER pay any money to anyone promising a Job or Interview.
Quikr never asks candidates for any money and does not guarantee jobs. In case of suspicion, call us at 080-66095795 or write at jobsupport@quikr.com
Job Details
Sector 132
Voice, Support, Non-Technical, Technical
- 375444658
- BPO/ Telecaller
- Valendrix Fintech Pvt Ltd
- 1
- 0
Description
Job Title: Customer Support & Service (Noida-based, Phone Support)Location: Sector 132, Noida
Language Requirement: Fluent English (written & spoken)
Key Responsibilities:
Handle Inbound Calls & Complaints
Professionally answer and document user inquiries, complaints, and feedback received via phone.
Ensure accurate and timely logging of each interaction in the CRM system.
Build & Maintain Knowledge Resources
Analyze recurring user issues and compile them into a structured FAQ and customer service knowledge base.
Regularly update these resources to improve response efficiency and accuracy.
Cross-Department Collaboration
Work closely with internal teams (e.g., Product, IT, Operations) to identify pain... View More
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