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Customer SUPPORT
Salary : ₹30,000 - ₹70,000
- Full Time Jobs
- BPO/ Telecaller
- INTERNATIONAL BPO
Customer SUPPORT
- Gurgaon
- 61 views
- Posted by: Individual
- 25 Days Ago
Beware of Scammers! NEVER pay any money to anyone promising a Job or Interview.
Quikr never asks candidates for any money and does not guarantee jobs. In case of suspicion, call us at 080-66095795 or write at jobsupport@quikr.com
Job Details
New Gurgaon
Incoming, Outgoing, International, Voice
- 375151992
- BPO/ Telecaller
- INTERNATIONAL BPO
- 10
- 4
Description
We are looking for a Senior Analyst Voice Process who will be responsible for handling US banking customer queries through inbound and outbound calls, providing accurate solutions, and ensuring a high level of customer satisfaction.Key Responsibilities
Handle inbound and outbound customer calls related to US banking services.
Understand customer queries and provide accurate and timely resolutions.
Maintain a professional and customer-focused approach during all interactions.
Record customer interactions and update details in the system.
Follow company guidelines, compliance, and service standards during calls.
Escalate complex issues to the concerned department when required.
Ensure high levels o... View More
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